North Carolina Correctional Officer State Practice Exam

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Prepare for the North Carolina Correctional Officer State Exam with an engaging quiz. Use flashcards, multiple choice questions, and detailed explanations to enhance your study experience. Gear up to ace your exam and take the next step in your career!

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Which of the following is NOT considered a factor of professionalism?

Knowledge
Communication
Emotional outbursts
Attitude

The correct answer is: Emotional outbursts

The aspect that is NOT considered a factor of professionalism is emotional outbursts. Professionalism in any field, including corrections, requires individuals to maintain composure and handle situations with a level of emotional stability. Emotional outbursts can lead to misunderstandings, create a negative work environment, and undermine the ability to communicate effectively with colleagues, inmates, and the public. On the other hand, knowledge is critical as it provides a solid foundation for understanding duties and responsibilities. Effective communication is essential for conveying information clearly and fostering a cooperative work atmosphere. A positive attitude also contributes significantly to professionalism by promoting teamwork and resilience in challenging situations.